Jarryd and his helper were very professional and they explained everything and answered all our questions. We were very pleased with their service. Thanks - Cindy
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Booked late last night online and Jose was here earlier than scheduled which was great!
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We have used Alaskan Air for the past five years on many occasions for different things has have always been satisfied. We recommend them highly.
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Anthony showed up as scheduled, clean and went to work. He performed troubleshooting and diagnosed the problems. As he worked, he explained what was wrong and how he planned to repair the units. He patiently answered my questions as I asked them; gave me some tips to assure my units kept working.
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We have always been more than pleased with Alaskan. Nick W did a good job of representing you. You came through while our homeowners contract warranty did not.
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Earl was a good technician. Even though we were caught off guard on the cost of the repairs we felt confident that Earl was truthful on what repairs were needed. For sure will refer a friend if they are in need of services.
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Took one star away because the cost went from $59 last year to $114 this year. Crazy times right now-but this seems a bit much.
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Purely price goughing!
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Jeremy checked key aspects of the units function, documented the results (Including photos) and provided e-mail copies of all.
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The unit was running in fair condition. I checked the unit's electrical connections, replaced a faulty component, and performed a thorough cleaning of the interior. I also provided the customer with tips on how to maintain the unit and prevent future issues.
Winter maintenance The Problem/Issue: dust in the duct work, dirty blower wheel Client Impact: Safety/Health: air quality Design/Installation:na Neglect:na Age:5
5 ton furnace split system installation
